Privacy Policy
Last updated: May 2025
BigLink (bigl.ink) is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
1. Data We Collect
We collect information you provide directly (name, email, payment details), data generated by your use of the service (files uploaded, translation jobs, usage metrics), and technical data (IP address, browser type, device identifiers) collected automatically.
2. How We Use Your Data
We use your data to provide and improve the translation service, process payments, send transactional emails, detect and prevent fraud, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We share data only with service providers necessary to operate BigLink (payment processors, cloud infrastructure, email delivery). All providers are bound by data processing agreements. We may disclose data if required by law.
4. Data Storage and Security
Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We apply access controls, regular security audits, and follow industry best practices. No system is 100% secure; we will notify you promptly of any breach affecting your data.
5. Your Rights
You have the right to access, correct, export or delete your personal data at any time. To exercise these rights, contact us at support@bigl.ink. We will respond within 30 days. You may also lodge a complaint with your local data protection authority.
6. Cookies
We use essential cookies for authentication and session management, and optional analytics cookies to understand how the service is used. See our Cookie Policy for details.
7. Children's Privacy
BigLink is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, contact us and we will delete it promptly.
8. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email. The date at the top of this page reflects the most recent revision.
9. Contact
Privacy questions or requests: support@bigl.ink. We aim to respond within 5 business days.